FAQ

Orders ship the next business day (Monday to Friday, excluding holidays). You'll get an email with your tracking number as soon as your package is on its way.

Yes. Orders of $100 or more in parts and accessories ship free within the contiguous United States (the lower 48 states). Vehicles and kits (RTR, ARTR, BND/PNP and builder kits) are not included and ship at the rate shown at checkout. Shipping policy

USPS, UPS and FedEx. The options and rates for your address are shown at checkout.

Yes, using the carrier you trust. Shipping costs, import duties and taxes are paid by the customer. Email info@goathobbies.com before ordering and we'll help you arrange it. All international sales are final.

LiPo batteries are regulated as hazardous materials and can only ship by ground within the United States. Expedited and air shipping aren't available for orders that include batteries. Some battery orders can't ship to Alaska, Hawaii, U.S. territories or outside the U.S.

Orders of $200 or more ship with signature required. To waive the signature, check "Ship without signature" in your cart, or email info@goathobbies.com before it ships. If you waive it, Goat Hobbies isn't responsible for the package after the carrier marks it as delivered.

Use the tracking link in your shipping email, or sign in to your account to see your orders. If tracking shows delivered but you don't have it, email info@goathobbies.com right away.

Yes, and it's free. Choose Pick up in store at checkout and select Davie or Doral. We'll let you know when your order is ready.

Every product page shows availability at Davie and Doral under the price. If it says Not in this store, you can still order it for shipping, or call the store to ask.

Davie: 2511 S University Dr, Davie, FL 33324 · (754) 701-5724
Doral: 2600 NW 87th Ave #4, Doral, FL 33172 · (786) 558-4106
Both stores: Mon–Fri 10am–7pm · Sat 10am–6pm · Sun 10am–2pm

RTR (ready to run): built and ready, usually with radio; check the listing to see if battery and charger are included. ARTR (almost ready to run): you add a few parts, usually the radio or battery. BND (bind-n-drive / bind-n-fly): no transmitter; you bind your own. PNP (plug-n-play): no radio system. Kit: you build it yourself, and electronics are usually sold separately.

Many models need a battery, a charger or AA batteries for the transmitter. The product description lists what's included. If you're not sure, ask us before you buy and we'll tell you exactly what you need.

Use our Parts Finder: pick your brand and model. You can also search by part number (for example ARA2315) in the search bar, or bring the vehicle to the store and we'll find the part for you.

Ask us. Send the part number and model to info@goathobbies.com or call the store, and we'll check whether we can order it.

Yes, but canceled special orders have a 30% cancellation fee.

Pre-order items haven't been released yet. Release dates come from the manufacturer and can change. We'll let you know when your item arrives. Questions about a specific pre-order? Message us.

Yes, within 30 days, for a full refund of the item price, as long as it's unused, in its original condition, with all original packaging and contents. Returns received in a different condition are rejected. Batteries, Ghost RC products and international orders can't be returned. Original shipping fees aren't refundable and return shipping is paid by the customer. Email info@goathobbies.com with your order number, or bring it to either store. Refund policy

Take photos or video of the box and the items, then email info@goathobbies.com right away with the photos and a short description.

Warranties are handled directly by the product's manufacturer. We're happy to point you to the right contact. Ghost RC products and tires carry no warranty, and airplanes that have been flown carry no warranty from Goat Hobbies.

Yes. We repair hobby-grade electric RC cars, trucks, boats and airplanes. We don't work on gas or nitro models, toy-grade RC, Power Wheels, helicopters or drones. Service & repair

No. Drop your RC off at either store during business hours, with its battery, transmitter and any parts that came off. Repairs aren't done on the spot.

Diagnosis: $25, credited toward the labor if you approve the repair. Labor: $50 per hour. Parts are paid before we install them. We send you an estimate and don't start until you approve it.

You have 30 days after we tell you it's ready. After that, storage is $1 per day, and items not picked up within 90 days are considered abandoned.